Meet the experts that answer your questions:
Jon Newman
Process Improvement Manager
Jon has been with the Richmond Group for 6 years now. He moved to FLM 8 months ago with the sole task of making our customer's lives easier. When he's not answering your questions he's using your feedback to make the FLM service even better.
Roxane Tizzard
Assistant Applications Manager
Roxane has worked in FLM for 2 years. Before joining the FLM family she worked at Barclays, where she managed customer's personal accounts. Roxanne has lots of experience in helping people in a one-on-one environment.
Welcome to the FLM Answer Centre
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Your Questions
| Most popular questions right now... | Views in the last month |
| Who can I use to be my guarantor? | 11120 |
| How do I find a guarantor? | 10839 |
| Will land registry title registration be acceptable to prove ownership | 6959 |
| I cant find a guarantor | 6854 |
| How long does it take to get my loan? | 6446 |
| I can't log in? | 5646 |
| Please can you post me new forms, cant print them | 4918 |
| How will the loan be paid out? | 3900 |
| Did you charge me a fee? | 3774 |
| Why do I need a guarantor? | 3527 |
| Why was my guarantor declined? | 2755 |
| Can the loan be paid off early? | 2660 |
| Will you credit check me? | 2615 |
| How do i know when i have definatly been accepted? | 2531 |
| How can I get my loan quicker? | 2521 |
| Do I qualify for a Top Up? | 2518 |
| Do you have to take £300 out of the loan for Brokers fee? | 2304 |
| What proof does my guarantor need to send? | 1977 |
| What will you ask my guarantor? | 1853 |
| I have lost my log in details | 1608 |