Meet the experts that answer your questions:

Felicity King-Evans

Jon Newman

Process Improvement Manager

Jon has been with the Richmond Group for 6 years now. He moved to FLM 8 months ago with the sole task of making our customer's lives easier. When he's not answering your questions he's using your feedback to make the FLM service even better.

Kate Murphy

Roxane Tizzard

Assistant Applications Manager

Roxane has worked in FLM for 2 years. Before joining the FLM family she worked at Barclays, where she managed customer's personal accounts. Roxanne has lots of experience in helping people in a one-on-one environment.

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FLM and FLM Loans are trading names of Financial Processing UK Ltd.Registered in the UK, number 4841153. Registered Address: Walton House, 56 - 58 Richmond Hill, Bournemouth BH2 6EX. Registered with the Information Commissioners Office Z8738456. Consumer Credit Licence Number 557709
FLM are a part of The Richmond Group