i am the victim of identity theft. who took out the loan in my name?have stopped the direct debit. E J Ferris

Hi ELAINE1234,

If you have been a victim of identity fraud, please report it to the police immediately. If the loan has been paid out under your name, please contact us with the agreement number and we will note it on the system, and respond to any contact and request from the police. However before the case is confirmed as fraud by the police, your liability on the loan will remain.

Thanks