How do I log in?
gliderboy247 (1 year ago)
I have had a text from you with a username and password, i've tried but I cannot log in. How can i get into my online account?
FLM Loans (1 mth ago)
Check each of these possible causes.
If you've forgotten or dont have a username or password
Go to the Forgotten Password page here and type in the email address on your account. We'll then email you a link for you to reset the password.
If you have a login but it wont work, try one of these
The username/password wont work
If you can't login, double check that you are typing it exactly as it's written. The username and password are case sensitive; it matters if you use capitals. If your username is joebloggs@googlemail don't write JoeBloggs@googlemail.com
The user name is wrong
We've tried to make things easy for you by basing your username on your email address. If we've got your email address wrong, or you've changed your email address, don't worry. You just need it to log in, it wont effect your application and you wont be contacted on it. Just keep the username you were sent.
Still can't log in
If you've done all this and you still can’t log in, it means that your application is not ready to go. We get a lot of new customers each day and sometimes it can take an hour or so to get things set up. If you've only just applied and you can't log in, just give it an hour or so.
Comments (17)
margaretswyer@yahoo.com (1 year ago)
when putting user name and password in which i got from myemails but it wont work i really need 2 get my loan sorreted out or speak 2 someone ca u plz help me this has been going on 4 a month now
FLM Loans (1 year ago)
Hi Margaret, sorry to hear you're having trouble getting to your page. The only reason your password or login won't work is if you're not typing it exactly how we've written it in the texts and emails we sent to you. Make sure you're CAPS lock is not on when you're trying to log in.
john.abram (1 year ago)
i received text on my mobile from emma with my logging in details but she text me my logging in details which the user name is wrong she has put john.***** instead of john.****** she has put a n instead of a m for mother. from AnnMarie Abram
FLM Loans (1 year ago)
Hi Anne Marie, yeah this is a common problem when we get your info passed to us from brokers. Not a problem though. The login we send you is just for you to get to your online page. Whenever you need to log in, use the one we sent to you that's spelt wrong. Once you've logged in, correct the spelling in the email address. Your username will stay the same (the wrong spelling) but it means we'll be able to send you email updates. Hope that makes sense.
SMITHS28@LIVE.CO.UK (1 year ago)
I AM TRYING TO LOG IN BUT IS TELLING ME USER ACCOUNT BLOCKED
FLM Loans (1 year ago)
Hi Smiths28, if your login is blocked it means that you entered it incorrectly too many times. If you leave it 10 minutes and try again it should be fine.
kevin cooke (8 mths ago)
How do I get the guarantor page up? There is no login box on the answer centre
FLM Loans (8 mths ago)
You will need to click on the "my loan" tab, this will ask you to log in, you and your guarantor can both use this page. The answer center doesn't require you to log in.
kerry14 (7 mths ago)
iv just tried to log in and pay my first payment and its saying you dont have my details basicly i dont exsist whats going on!! my payment is due tomorrow!
FLM Loans (7 mths ago)
Hi Kerry14,
I've checked our system and I believe you have a loan with FLM Quick, our sister company. Remember we're two completely separate companies, and we have to separate websites. Their website is www.flmquick.co.uk.
Thanks
kezzles (6 mths ago)
hii i carnt seem to log into my account online.. Ita all te correct details as its bring me to a page as if i am having another new loan.. Ive already had my loan an paying it bk to u. Thanks
FLM Loans (6 mths ago)
Hi Kezzles,
I've checked our system and I believe you have a loan with FLM Quick, our sister company. Remember we're two completely separate companies, and we have to separate websites. Their website is www.flmquick.co.uk.
Thanks
anne marie (5 mths ago)
need my login details
FLM Loans (5 mths ago)
If you have forgotten your log in details we can text or email them to you, just go to www.flmloans.co.uk/login and below the log in box is the 'Send me my username and password' section - enter either your mobile number or email address and we'll send them to you. If you still can't get them, email us at hello@flmloans.co.uk with your full name and postcode or agreement number and ask for your login details
kelly (2 mths ago)
me and ma mum r tryin to log in with the email and password u sent use by txt but its still not lettin use sign in and wen u go try send ur detail to email or fone its sayin thy dont excite but ive got a loan and i need to pay a payment soon so what shud i do if i can gt in to look at my account
FLM Loans (2 mths ago)
Hi kelly,
If you have a loan with us already, please be advised that you'll need to type in the email address you originally used to take out this loan on our website, in order to reset your password. The same applies to your guarantor.
Just go to www.flmloans.co.uk/login and click 'Forgotten Password', which will take you to the page where you can type in the email address on your account.
Thanks
atw4l@hotmail.com (1 year ago)
forgot password and maybe username